Smart Boards, Intelliboards, and Projectors

All School Sysops Please send me a list of any rooms that have bad projectors, or rooms where the projectors have been taken and have not been replaced. Please send this list as school name, room number, and problem. I need to know if the projector is bad or missing in your list. Do not ...
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Wireless Controller Updates

We will be starting the new year with a new wireless setup in our schools.  As of January 7th we will have done away with the old county wide wireless SSID and there will no longer be a school specific SSID at each school.  In their place will be a single SSID called WCSWireless.  All ...
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Wireless changes starting in October

During the first week of October, all Apple devices will be disabled on our server.  We notified schools of this change 2 months ago and asked that each school send us a list of all of their devices serial numbers by the end of September.  We will be implementing our Apple MDM (Mobile Device Management)...
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Laptop Issues

We are currently seeing an issue with a large portion of our laptops.  The problem appears to be that some of the Windows services stop responding.  Due to this problem, the laptops will not install software from our Software Center, randomly freeze, or lock up. A temporary work around to install softwa...
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Internet Issues

For the past couple of weeks we have been experiencing problems loading or signing in to certain websites.  Some sites have been very slow, such as the Office 365 website.  Some sites will not load at all, such as youtube.com.  The state department office of technology has reported that these issues mai...
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