Unable to type in Microsoft Word

Problem

When you load Microsoft Word you are unable to type anything in a new blank document.

Solution

This is usually caused by a conflict with another program that integrates with Office.
You are more likely to have this problem if you have the SmartBoard Software Smart Ink installed and are running Office 2013.
Open Word and select a new blank document. Try to type. If it does not allow typing, do this to resolve the issue:
1. Under File, select Options.
2. Click Add-ins (left pane).
3. In the main window, under Active Application Add-ins, select SMARTInk-Word-All.
4. At the bottom: Manage: COM Add-ins. Click the Go button.
5. Uncheck SMARTINK-Word-All. Click OK.
You should now be able to type.

Last Update: September 22, 2017  

April 7, 2017   189   wiz    General  
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About The Author

Network Engineer / Technology Specialist for Wayne County Schools.

I have worked in technology in the school system since the mid 90’s.

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