SmartBoard Errors

Errors

SmartBD1

Temperature Exceeded

If the Temperature Exceeded indicator message appears and your projector turns off during use, one of the following issues is occurring:

  • Your projector overheated internally. The projector can overheat because of blocked air vents or an internal temperature over 131°F (55°C).
  • The temperature outside your projector is too high

To resolve the temperature exceeded error

  1. Wait 15 minutes for the projector to cool down before attempting to restart.
  2. Make sure that nothing is blocking the air intake and exhaust.
  3. Disconnect the power cord from the power outlet.
  4. Reconnect the power cord.
  5. If the previous steps don’t resolve the issue and your projector still doesn’t turn on, unplug the power cord and contact your school sysop to turn in a work order.

Fan Failure

If the Fan Failure indicator message appears and your projector turns off during use, one off the following issues is occurring:

  • One of the fans has failed.
  • Your projector is overheating internally.

Unplug the power cord and contact your school sysop to turn in a work order.

Color Wheel Failure

If the Color Wheel Failure error message appears and your projector turns off during use your projector has an internal problem.

  1. Disconnect the power cord from the power outlet.
  2. Reconnect the power cord.
  3. If the previous steps don’t resolve the issue, disconnect the power cord, and then contact your school sysop to turn in a work order.

Lamp Failure

If the Lamp Failure indicator message appears and the lamp turns off during use or won’t turn on, one of the following issues is occurring:

  • The lamp over-heated. The lamp can overheat due to blocked air vents.
  • The lamp temperature is too high.
  • You need a new lamp because the lamp has reached the end of its life.
  • The projector has an internal problem.

To resolve your indicator lamp failure error

  1. Disconnect the power cord from the power outlet.
  2. Reconnect the power cord.
  3. If the previous steps don’t resolve the issue, the lamp might be at the end of its life.
  4. If the projector still doesn’t turn on, unplug the power cord, and then contact your school sysop to turn in a work order.

Ready Light Isn’t Lit

If your Ready light isn’t lit, one of the following issues is occurring:

  • There was a power outage or a power surge.
  • A circuit breaker or a safety switch was tripped.
  • The projector isn’t connected to the power source.
  • The projector has an internal problem.

To resolve your unlit ready light issue

  1. Check the power source, and then make sure that all cables are connected.
  2. Confirm that your projector is connected to an active power outlet.
  3. Make sure that the pins on the connectors aren’t broken or bent.
  4. Make sure that the Hide Display feature on the remote is disabled.
  5. If the previous steps don’t resolve the issue, disconnect the power cord, and then contact your school sysop to turn in a work order.

Last Update: August 31, 2016  

August 31, 2016   366   wiz    Projector, SmartBoard    
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About The Author

Network Engineer / Technology Specialist for Wayne County Schools.

I have worked in technology in the school system since the mid 90’s.

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